The DPL Atelier
membership Terms and conditions
Our core ethos for Digital Pattern Library is to show you a way of doing business which empowers you and those around you. We practice what we preach and part of that involves setting out clearly from the outset the way in which we will deliver our services to you. If you are planning to join The DPL Atelier (“the Membership”) then you must read these terms and conditions in full prior to purchasing.
Membership Terms: Key Details
The terms cannot be varied and in proceeding to purchase the Membership you will be deemed to have accepted these terms. The terms and conditions set out below apply to the services offered by Digital Pattern Library by Xandra Jane. Please read them carefully as they affect your rights and liabilities under law and set out the terms under which Digital Pattern Library (“we”, “our” or “us”) provide services to you, as purchaser of the membership. These terms are subject to any rights you have under consumer law to which we are bound and which cannot be waived by contract.
Membership Outline
The DPL Atelier is a membership platform for those who want to learn how to create 2D sketches and transform them into 3D garments, making their own clothes with confidence across the entire fashion process. The membership is an ongoing commitment where you can get regular support and guidance.
The aim is to provide support and guidance across the entire fashion process which creatives need to help them to make their own clothes with confidence. The information is not tailored to any one person but includes information which has been used across a range of different garment styles and textiles. It is also focussed and designed for those who are interested in entering the fashion industry. Whilst it may be useful for those who have considerable experience at the sewing machine, the membership is best suited to those who consider themselves beginners in either or all: fashion design, pattern drafting or garment construction and would like to explore beginner, intermediate and advanced techniques of creating a self-made wardrobe.
Membership Specifics
There are five elements to the membership:
i) Signature Create, Cut, Construct® framework
ii) Video tutorials
iii) Monthly Creative Co-Working sessions
iv) Access to existing and future digital products, as and when they’re released. Including but not limited to PDF Sewing Patterns and Fashion File Packs
v) A private Facebook group
Signature Framework
Over a 3 month cycle we will design, pattern draft and sew one particular garment style as a collective. You do not need to follow or take part in the framework to benefit from the learning resources available in the membership. The workshops will be led by Alexandra. From time to time they may also be joined by expert coaches and consultants who are specialists in different areas of fashion and the creative arts.
The weekly tutorials will be sent out via email and notifications published in the private Facebook Group. The fourth week of each month will be open to Q&A’s where questions submitted throughout the month will be answered. During each monthly cycle, you will get the chance to have your questions answered, learn from valuable workshops and create alongside Alexandra in real-time schedules.
The information and guidance shared will be based on Alexandra’s formal education (BA Hons) Fashion, industry experience of many years and ownership of multiple fashion businesses.
Monthly Creative Coworking
Our monthly creative coworking sessions take place via Zoom (or another similar video conferencing platform) for approximately 90 minutes. Unless there are unforeseen circumstances, the video calls will take place the last Saturday of every month 9.30am UK time and we will notify you of the times in the Facebook Group and weekly email.
Question & Answer Sessions
The fourth week of each month will be open to Q&A’s where questions submitted throughout the month will be answered. During each monthly cycle, you will get the chance to have your questions answered, learn from valuable workshops and create alongside Alexandra in real-time schedules.
You will get the chance to ask questions about your fashion projects and get tailored bespoke support. All of the Q&As will be delivered in The DPL Atelier Facebook group and where appropriate, content will also be uploaded to the membership website. You will be asked to complete a form prior to this session enabling Alexandra to prepare supportive material and demonstrations where appropriate.
If you do not submit your question by the stated deadline, your question will be answered the following month. This will provide you with the opportunity to ask questions and discuss your own circumstances and get support.
You can ask any question at any time related to the fashion process and do not have to be following the framework schedule in order to benefit from this feature.
Self-Study
In addition to the video tutorials and Q&As there will be materials provided for self-study. You will find these within the membership portal under the Create, Cut, Construct framework and accompanying modules. In here you will find both written and video tutorials with updates added each month. For best results you should work through the workbooks and audio or video material in your own time. Failure to complete the self-study materials may limit your ability to learn from the tips and guidance shared in the workshops.
Private Facebook Group
You will have access to a private Facebook to support you during the Membership. The intention of the Facebook group is to provide community support and a network of individuals at a similar stage of fashion design and who are facing similar challenges.
From time to time, Alexandra may post and offer support in the Facebook Group but there is no guarantee that posts will be responded to immediately or that any Facebook mailboxes will be monitored.
Please be advised that whilst we hope that you will be able to utilise the Facebook group, we make no guarantees as to the availability of the group and/or the content within the group at any time.
Behaviour
It is requested that at all times your behaviour towards others is polite and respectful. We will not be held responsible for the behaviour or actions of any other members. Should your behaviour be deemed offensive or inappropriate we reserve the right to remove you from the membership with immediate effect.
Disclaimers
The aim of the membership is to provide you with the skills and confidence to design and make your own clothes. As a creative individual your measurements, tastes and skillset is unique and personal to you and whilst the methods and techniques which will be provided are industry standard, the creative process takes time resulting in trial and error throughout your learning process. The range of issues within garment development is expansive and therefore a direct answer may not always be possible to provide. The aim of the membership is to equip you with a foundation of knowledge to understand the theory and proceed with confidence to problem solve any issues that arise in your own creative process. Fashion design, pattern cutting and garment construction are practical applications and learning these skills takes time and practice, without which you will not improve through the learning materials alone, the supportive documents, videos and sessions are spring boards for you to take physical action.
We make no guarantees or claims as to the success of any member. It is your responsibility to take care when using machinery and sewing tools, we will not be held liable for any injury incurred including but not limited to using a sewing machine, scissors, needles or pins.
Each individual is unique, and their measurements, tastes and processes are unique to them. The aim is that by working through the trainings and resources and taking advantage of all the elements which the membership has to offer you will have new information, methods and techniques to develop your own garments and/or fashion collections.
All information provided will be general information and guidance and will not be bespoke advice. We are not responsible for any action or inaction which you take as a result of the information within the membership. We are not responsible for any loss of opportunity or any investments which you make.
No content in this membership should be construed as medical advice, whether mental or physical. If you believe that you require medical attention you should seek assistance from a medical professional immediately.
We ask that all members in the membership respect the rights of others in respect of their behaviour and privacy. We will not be responsible for the action of any members including for any disclosures made by any members based on information which has been shared within the membership.
Contact and Schedule
It is the intention that the membership will run continuously and that any training material, Q&As and live sessions will be provided as set out above. Should an unforeseen reason arise which cause a session(s) to be postponed they will be re-arranged as soon as possible.
Throughout the membership we will be available by email Monday to Friday between 9am to 5pm via hello@digitalpatternlibrary.com and support@digitalpatternlibrary.com and will respond as soon as possible and within 48 hours during the hours stated.
If you have a technical query relating to accessing the membership please email support@digitalpatternlibrary.com and include “Tech” in the subject line of your email correspondence.
You may see us post on social media outside of our core hours. Not all of these posts are live and some will be pre-scheduled. We are passionate about supporting everyone in the membership and where we can we may respond to you out of hours but we make no guarantees that this will always be possible.
Payment Terms
The cost of the membership is set at the time you subscribe. On subscription you will agree to monthly payments via Stripe or PayPal which will be taken on the same day each month.
Privacy and Confidentiality
Your privacy and protection of your personal data is important to us. Your personal data is protected as set out in our privacy policy which can be found at https://digitalpatternlibrary.com/privacy-policy
We utilise Mailerlite to manage our communications with you and from time to time may utilise the Facebook Pixel analytics tool.
During the course of the membership you may have access to confidential information, in particular the personal affairs of others on the course. In accepting these terms, you agree that you will not use or disclose to any person, organisation or company, and shall use your best endeavours to prevent the publication of, any confidential information relating to any other member.
You accept that any unauthorised disclosure of personal or confidential information belonging to another may amount to immediate dismissal from the membership. Should you decide to leave the Membership then you remain bound by the confidentiality and privacy obligations.
Refunds and Cancellation
It is our aim that you will be completely happy with the Membership and find educational content, creative inspiration and form friendships. However, we appreciate that there may come a time when you wish to leave the Membership.
In accordance with Distance Selling Regulations, you have the right to cancel and obtain a full refund within 14 days from the date of subscription. Refund requests should be made in writing to support@digitalpatternlibrary.com and a full refund will be provided within 14 working days.
In the event that one or more training sessions have already taken place within the first 14 days following your subscription, you are still entitled to request a refund but the value of the session(s) shall be deducted from the amount paid by you, along with any reasonable costs which have been borne by us in respect of the administrative costs of commencing the membership.
There is no obligation on us to refund any amounts paid where cancellation requests are made following the 14 day cancellation period.
Should you wish to cancel your membership you can do so at the end of your current payment period. If you pay monthly, we will not charge you for the following month and will terminate your membership. If you pay annually, we will cancel your membership at the end of the year.
We reserve all rights to cancel the programme for any reason without prior notice. In such circumstance a refund will be provided for the remainder of that month or year as applicable.
Intellectual Property
During your time as a member you will be provided with course materials. At all times the intellectual property rights and copyrights connected with those materials remain with us. You have the right to use the materials as learning tools but you are not permitted to duplicate or provide copies to third parties. PDF sewing patterns are to be used for home sewing use only. We do not allow commercial use of our digital products. We retain and reserve all of our copyrights.
Complaints
If you have a complaint about the programme this should be made in writing to Alexandra Wall at hello@digitalpatternlibrary.com
Frequently Asked Questions
1. What happens if I join halfway through a framework cycle?
As the membership is self-directed study you will be able to access all learning materials in order to partake in the current framework should you so wish.
2. What if I need additional support?
Additional support can be offered to each member in the form of 1:1 support or guidance. We are happy to support you as required, please contact us directly, additional charges will apply.
3. What if I am ill during the membership?
If you are ill or unable to attend a live session for any reason you will be able to watch the recording of that session. If you are ill for an extended period of time please let us know and we will support you wherever we can.
4. Is the membership suitable for all people and skill levels?
The membership is best suited to those who consider themselves beginner or intermediate in one or more of the following areas: fashion design, pattern cutting and sewing. It is worth noting the video trainings and content are not tailored with young children in mind, though teenagers and young adults may still benefit from the learning materials. Please note although Alexandra takes every effort to monitor her language, occasional minor expletives may occur.
5. Is this just for women?
Not at all. The membership is open to all. Non-binary people, women and men. Digital Pattern Library is committed to Diversity and Inclusion and we ask the same of our members. Although Alexandra is formally trained in luxury womenswear, the membership provides training across womenswear, menswear, gender-neutral and childrenswear clothing. Not forgetting we are always open to suggestions and on hand to answer any personal requests.
General
We intend to rely on the written terms set out in these terms and conditions for the services that we provide to you in delivery of the membership. These written terms shall constitute the entire agreement between us.
Should there be any conflict between these terms and any membership hosting platform or payment gateway, these terms shall prevail.
We may update these terms and conditions from time to time for legal or regulatory reasons or to allow the proper operation of your service. Any changes will be notified to you as soon as possible.
If any provision or part-provision of these terms and conditions is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part-provision shall be deemed deleted. Any such modification or deletion shall not affect the validity and enforceability of the rest of these terms and conditions.
These Terms are governed by the laws of England & Wales. The Courts of England & Wales have exclusive jurisdiction over any matter and proceedings arising out of the Membership.